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Land Charges Officer, Dorchester

Permanent, 37 hours per week

Salary £20,493 - £23,080

Dorset Council is based in picturesque and historic Dorset, with its cultural activities and areas of outstanding natural beauty, including the Jurassic Coast, within reach of the urban centres of Bournemouth and Poole and the National Sailing Academy in Weymouth.

Dorset Council Local Land Charges team are committed to providing high quality services and we now have some exciting opportunities to join our new and busy team.

What you will be doing

Key responsibilities will include:

  • Entering search requests that arrive on a daily basis effectively keeping within relevant target times
  • Ensuring fees received are correct, verifying requests and making sure plans match addresses
  • Dealing with Customers on the telephone processing payments paid for land charges searches
  • Electronically update the current financial reconciliation process
  • Ensuring Customer enquiries, feedback, and complaints are addressed promptly and effectively through corporate procedures
  • Using GIS systems and other computerised systems to collate all the relevant information
  • Complete and validate searches and forward results electronically
  • Dealing with members of the public face to face who conduct personal searches
  • Updating of the Land Charges Register to include recording of new registrations, plot and amending Local Land Charges registrations
  • Liaising with other Councils in the local area

About you

We are looking for an applicant who is able to meet the specific requirements of the role, with strong technical knowledge and a a "can do" approach. Job share and part time applications will be welcomed where appropriate.

Prior land charges experience is preferable with knowledge of a local land charges system being a bonus but isn't essential as full on-going training will be given to the right candidate.

Additional information 

There is some flexibility as to the working pattern across Monday - Friday (Business Hours) and the role will be currently based at home due to the COVID regulations. The normal centre of duty for this role is County Hall in Dorchester.

This role does not have a significant travel requirement, however, you may occasionally be asked to provide support and attend some events away from the centre of duty. Therefore, occasional access to a vehicle, or to be prepared to use public transport or the willingness to travel with Dorset Council colleagues may be necessary.

The ability to communicate effectively in a professional, appropriate and concise manner both orally and in writing is essential for this post.

This post is permanent contract and subject to the standard probationary period.

The closing date for applications is 05/07/2021 and interviews will be held on a date that is mutually agreeable to all parties via Teams.

To apply for this job, please read through the job description and person specification and in the "Relevant Experience" section of the application you will be expected to explain how you meet the criteria for this role. When explaining how you meet the criteria, please give examples that clearly demonstrate your skills, knowledge and experience.

Working at Dorset Council 

This is a unique opportunity to join a brand new council in Dorset – home to the spectacular Jurassic Coast and thriving market towns and villages with a strong sense of community and identity. 

On 1 April 2019, five district and borough councils and the county council were replaced by the new Dorset Council which will deliver more efficient, accessible and modern public services.  

You will have the opportunity to build your career in a modern, flexible and inclusive organisation, and this is an exciting time to join – at the start of our journey together. 

For more information about our new council visit www.DorsetCouncil.gov.uk/about 

Dorset Council provides a framework to explain the behaviours expected from everyone who works, or volunteers, for Dorset Council regardless of their role or grade within the organisation, find more information about this here. The behaviours will form part of the selection process, where you will be asked to evidence when you have demonstrated them.

This post requires you to have access to sensitive information and will be subject to a Basic Criminal Records Check. Please refer to our policy on the employment of ex-offenders for further information.

Dorset Council uses generic job descriptions and person specifications and therefore the job title in the attachments on the right may differ from the job title in the advert. Further specific information may be provided in a context statement where relevant.

This role is UK based and your Right to Work will need to be established as part of the appointment process.

For more information regarding Dorset Council’s rewards and benefits click here.

For further information regarding Dorset Council’s commitment to Equality & Diversity click here.

NB: You will be unable to view the job description and person specification forms after this vacancy has closed. We cannot accept CVs in place of an application form as we require the same range of information from all our candidates.

Dorset Council is committed to making our recruitment process barrier-free, and as inclusive as possible for everyone.

For more information on how to apply, please see this helpful guidance.

___________________________________

Land Charges Officer x 2, Dorchester

Fixed Term 12 months, 37 hours per week

Salary £20,493 - £23,080

Summary

Dorset Council is based in picturesque and historic Dorset, with its cultural activities and areas of outstanding natural beauty, including the Jurassic Coast, within reach of the urban centres of Bournemouth and Poole and the National Sailing Academy in Weymouth.

Dorset Council Local Land Charges team are committed to providing high quality services and we now have some exciting opportunities to join our new and busy team.

What you will be doing

Key responsibilities will include:

  • Entering search requests that arrive on a daily basis effectively keeping within relevant target times
  • Ensuring fees received are correct, verifying requests and making sure plans match addresses
  • Dealing with Customers on the telephone processing payments paid for land charges searches
  • Electronically update the current financial reconciliation process
  • Ensuring Customer enquiries, feedback, and complaints are addressed promptly and effectively through corporate procedures
  • Using GIS systems and other computerised systems to collate all the relevant information
  • Complete and validate searches and forward results electronically
  • Dealing with members of the public face to face who conduct personal searches
  • Updating of the Land Charges Register to include recording of new registrations, plot and amending Local Land Charges registrations
  • Liaising with other Councils in the local area

About you

We are looking for two applicants who are able to meet the specific requirements of the role, with strong technical knowledge and a "can do" approach. Job share and part time applications will be welcomed where appropriate.

Prior land charges experience is preferable with knowledge of a local land charges system being a bonus but isn't essential as full on-going training will be given to the right candidate.

Additional information 

There is some flexibility as to the working pattern across Monday - Friday (Business Hours) and the role will be currently based at home due to the COVID regulations. The normal centre of duty for this role is County Hall in Dorchester.

This role does not have a significant travel requirement, however, you may occasionally be asked to provide support and attend some events away from the centre of duty. Therefore, occasional access to a vehicle, or to be prepared to use public transport or the willingness to travel with Dorset Council colleagues may be necessary.

The ability to communicate effectively in a professional, appropriate and concise manner both orally and in writing is essential for this post.

This post is a fixed term temporary contract (12 months).

The closing date for applications is 05/07/2021 and interviews will be held on a date that is mutually agreeable to all parties via Teams.

To apply for this job, please read through the job description and person specification and in the "Relevant Experience" section of the application you will be expected to explain how you meet the criteria for this role. When explaining how you meet the criteria, please give examples that clearly demonstrate your skills, knowledge and experience.

Working at Dorset Council 

This is a unique opportunity to join a brand new council in Dorset – home to the spectacular Jurassic Coast and thriving market towns and villages with a strong sense of community and identity. 

On 1 April 2019, five district and borough councils and the county council were replaced by the new Dorset Council which will deliver more efficient, accessible and modern public services.  

You will have the opportunity to build your career in a modern, flexible and inclusive organisation, and this is an exciting time to join – at the start of our journey together. 

For more information about our new council visit www.DorsetCouncil.gov.uk/about 

Dorset Council provides a framework to explain the behaviours expected from everyone who works, or volunteers, for Dorset Council regardless of their role or grade within the organisation, find more information about this here. The behaviours will form part of the selection process, where you will be asked to evidence when you have demonstrated them.

This post requires you to have access to sensitive information and will be subject to a Basic Criminal Records Check. Please refer to our policy on the employment of ex-offenders for further information.

Dorset Council uses generic job descriptions and person specifications and therefore the job title in the attachments on the right may differ from the job title in the advert. Further specific information may be provided in a context statement where relevant.

This role is UK based and your Right to Work will need to be established as part of the appointment process.

For more information regarding Dorset Council’s rewards and benefits click here.

For further information regarding Dorset Council’s commitment to Equality & Diversity click here.

NB: You will be unable to view the job description and person specification forms after this vacancy has closed. We cannot accept CVs in place of an application form as we require the same range of information from all our candidates.

Dorset Council is committed to making our recruitment process barrier-free, and as inclusive as possible for everyone.

For more information on how to apply, please see this helpful guidance.

________________________________________

 
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